Privacy
Privacy policy
Orisha Botánica & Wellness Center of Northeast Ohio respects your privacy. This page explains what information we collect through this website and how we use it.
What we collect
This website does not use advertising or analytics trackers, and it does not ask you to create an account.
Your shopping cart is saved only in your own browser so it is still there when you come back. It is not sent to us until you choose to reserve your order.
When you email us, for example to reserve an order or request an appointment at [email protected] or [email protected], we receive your email address, your name if you include it, and whatever you write.
If you sign up for a membership, we keep your name, contact details, mailing address, birthday if you give it, membership choice, and the preferences and allergies you tell us about in our customer records with Square, so we can run your membership and send you the right samples and boxes.
If you join our email list, we keep your email address in our customer list with Square, the company that runs our register, so we can send you news about events, new arrivals, and announcements. Every email has an unsubscribe link, and you can also ask us to remove you at any time.
Our website host, Cloudflare, processes basic technical information such as your IP address to deliver the site and protect it from abuse.
How we use it
We use the information you send only to answer you, prepare your order for pickup, or schedule your session. We do not sell or rent your information, and we do not share it except with service providers who help us run the business (such as our email and payment providers) or when required by law.
Payments in our store are processed by Square under Square's own privacy policy. We never see or store your full card number.
Children
This website is meant for adults. We do not knowingly collect information from children under 13.
Your choices
To ask what information we have about you, or to have it corrected or deleted, email [email protected].
Changes
If we change this policy, we will post the new version on this page with a new date.
Last updated November 14, 2026.